The folks at Jungo are the BEST! As you may or may not know, my computer skills working with Excel, Outlook and other items are not good…so the customer support to me was the most important!! How many times have you purchased something and had a thirty day or ninety day customer support package and the minute it ended you were still lost, and you ended up not using the product to the maximum benefit? How many times have you taken a class (like Excel) and for the first week you understood and then when you did not use the system for two weeks you completely forgot and there was no one there to help you? That will NOT happen with Jungo…they are always there when you call, and, in fact, they call you to just check in to see how you are doing!! Name five other companies that do that. I doubt that you can!!